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Privacy Policy

Effective Date: 31, December, 2025

ShuddhaVigraha Restaurants Private Limited (“ShuddhaVigraha”, “we”, “our”, or “us”) is committed to safeguarding the privacy and personal information of our customers, visitors, and users. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you interact with our website, services, or communicate with us.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

    1. Scope of This Policy

    This Privacy Policy applies to:

  • Visitors to our website

  • Customers contacting us via phone, email, WhatsApp, or online forms

  • Individuals making enquiries, reservations, or job applications

  • It does not apply to third-party platforms (such as food delivery partners or payment gateways) which operate under their own privacy policies.

    2. Information We Collect

    a) Personal Information

    We may collect personal information including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Messages, feedback, or enquiries submitted to us

  • b) Technical & Usage Information

    When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • This data is collected for analytics, security, and service improvement purposes.

    3. Purpose of Collection

    We collect and use your information for legitimate business purposes, including:

  • Responding to customer enquiries and feedback

  • Managing reservations and service requests

  • Communicating operational or service-related information

  • Handling recruitment and job enquiries

  • Improving website performance and customer experience

  • Complying with legal and regulatory obligations

  • We do not use your information for unsolicited marketing without consent.

    4. Legal Basis for Processing

    We process personal data based on:

  • Your consent

  • Performance of a service requested by you

  • Compliance with legal obligations

  • Legitimate business interests

    5. Data Sharing & Disclosure

    We do not sell, rent, or trade personal information.

    Information may be disclosed only:

  • To authorized service providers (email, hosting, analytics) on a need-to-know basis

  • When required by law, court order, or regulatory authority

  • To protect our legal rights, safety, or property

  • All third parties are contractually obligated to maintain confidentiality.

    6. Data Retention

    We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

    When data is no longer required, it is securely deleted or anonymized.

    7. Data Security

    We implement appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.

    While we strive to protect your data, no electronic transmission or storage method is completely secure.

    8. Cookies & Tracking Technologies

    Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Enhance functionality

  • You may manage or disable cookies through your browser settings.

    9. Third-Party Links

    Our website may contain links to third-party services such as Google Maps or delivery platforms. We are not responsible for the privacy practices or content of such external websites.

    10. Your Rights

    You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent where applicable

  • Object to certain types of processing

  • Requests may be sent to the contact details provided below.

    11. Children’s Privacy

    Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors.

    12. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on this page with a revised effective date.

    13. Contact Information

    For any questions, concerns, or requests regarding this Privacy Policy, please contact:

    ShuddhaVigraha Restaurants Private Limited

    Email: contactus@shuddhavigraha.com

    Phone: +91 93451 28671

    Registered Address:

    Door No. 42, 1st Floor,

    Indian Bank Colony Main Road,

    KK Nagar, Tiruchirappalli – 620021,

    Tamil Nadu, India